Shipping Policy
Welcome to adcustoms.in. This policy outlines the terms and conditions for shipping, returns, exchanges, and warranties for all products purchased from our store. By placing an order on our website, you agree to the terms stated below.
1. Shipping Policy
Processing & Delivery Time
-
All orders are processed and dispatched within 7 to 10 business days.
-
Delivery time may vary depending on the nature of the product, availability, and delivery location.
-
In the event of unexpected delays, our team will notify you promptly.
Shipping Charges
-
Shipping charges, if applicable, will be calculated and displayed at checkout.
-
Free shipping may be offered on select products or during promotional periods.
Delivery Address
Please ensure the shipping address provided is accurate and complete. We are not responsible for orders not delivered due to incorrect or incomplete addresses.
Adcustoms
Beside Cosmoplex Cinema,
Opp. Saint Thomas School, Mota Mava,
Rajkot, Gujarat – 360005, India.
2. Return Policy
We follow a strict no-return policy.
-
Once a product has been delivered, it is not eligible for return under any circumstances.
-
We request customers to carefully review the product details, specifications, and size (if applicable) before placing an order.
3. Exchange Policy
We offer exchange only in the case of manufacturing defects.
Conditions for Exchange:
-
The issue must be reported to us within 48 hours of delivery.
-
The product must be unused, unwashed, and in its original packaging.
-
Clear photographic evidence of the defect must be sent via email to info@adcustoms.in.
If the issue is verified as a genuine manufacturing defect, we will arrange for a replacement or provide an appropriate resolution.
4. Contact Information
For assistance, please feel free to contact us:
📞 Phone: +91 95867 00005
✉️ Email: info@adcustoms.in
🌐 Website: www.adcustoms.in